Frequently Asked Questions
Everything you need to know about making your house a home.
What is the typical shipping timeframe for home decor?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping usually takes 5-7 business days to arrive at your doorstep.
Do you offer international shipping?
Currently, Okey Dokeys ships to all 50 U.S. states and Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy for furniture and fragile items?
We offer a 30-day return window for most items. If an item arrives damaged, please contact our support team within 48 hours of delivery with photos to initiate a free replacement.
Are your products sustainably sourced?
We prioritize partnerships with manufacturers who use eco-friendly materials and ethical labor practices. Look for the 'Sustainable' badge on our product pages for specific details.
How can I track my order status?
Once your order has shipped, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Affirm and Klarna.